Why Skyoworld

Welcome and thank you to take interest in Skyoworld, the largest network of online travel agency created to address the needs of today's traveller and make them easy to arrange and manage their trip within a budget. We offer access to over 200 airlines, 110,000 hotels and more than 3,000 car rental locations worldwide. so we can fully explore your options before you choose the ideal itinerary. We are based in London Luton, United Kingdom and giving customer services 24 by 7 and 365 days a year. Skyoworld is fully focused on giving Financial Protection to every single customer who come to us for making booking and arranging their trip.

Why Book with Skyoworld?

Our customers come to us for three reasons: our travel experience, our range and truly great value. Our call centre and online teams which offer's the best possible price available and guide you, How you can manage your complate trip within your budget and even save you more than that.

We also offer new promotions and tell the best travel period near to your orignal travel time to the customers, so you can enjoy better deal. To be among the first to know of our latest deals and Promotions, sign up to our newsletter and follow us on Facebook, Google + and Twitter. We do our best to give you:

• Price: We check our prices daily to ensure we always offer the best possible prices
• Choice: Compare 100s of airlines by Skyoworld experts when you call us and offer you the valuable option to you
• Convenience: Tailor your trip in one visit to www.skyoworld.co.uk: or one call at 0208 150 6523
• Service: Our call centre provides full support before, during or after your trip via email or call
• Reputation: Thousand's of customers can’t be wrong

Customer Satisfection

Our customers are more important to us and we need to give 100% Financial and customer service satisfection to every single or corporate clients.

• Customer Feedback

  Your feedback is very important to us. Kindly give us your suggestions to imrove our system so we can facilitate you in better way. you can even leave your feedback by writting us at Contact Us

• Customer Service

  We will be available 24 hours daily at 0208 150 6523 or you can send us email at info@skyoworld.co.uk.

Booking Satisfection

Skyoworld wants every customer 100% satisfied when book with us. When you send us flight query, one of our Skyoworkd expert work on it and give you call back on your given number within 30 minutes after receiving your email and offer you the best price availbe. Once you and Skyoworld agree on the certain travel product, Skyoworld expert make a booking for you and send you the booking confirmation by email. Indeed, this email contains:

• Booking date
• Itinerary details
• Booking reference
• Electronic ticket number
• Passenger details
• Amounts debited on your credit card
• Remaining amount
• Due Date ( If Instalment payment )

Once you agree with those details, the person who made booking is responsible for sending us confirmation email within 30 minutes after receiving email by us, otherwise, We consider, all the details in the confirmation invoice or in the email are correct and can use for the further ticket issuance.

Payment and ticket issuance Satisfection

Once you have confirmed your booking , you will receive an email indicating the current status of your booking, which can be one of the following:

Booking confirmed

Congrats! You are ready to fly! You just need to print your booking confirmation email and proceed with your check-in. If the payment still due, the booking would be confirm for due date or time, the person who booked need to be pay before due date to avoid unwanted event.

Booking in progress

Booking cancelled or payment declined

Oops, it seems that something didn’t go as expected. We may have experienced problems when processing your payment or issuing your ticket. If this ever happens, we will send you an email with clear instructions.

Payment and ticket issuance

Your electronic tickets will be issued within a term of 24 hours after payment has been confirmed or received. In most cases, tickets are issued minutes after payment has been confirmed unless you have selected a special service that may require the confirmation of the airline (e.g. special assistance for passengers with reduced mobility, passengers travelling with pets, etc.)

Financial Protection

Protection we offer: If you are booking a flight, this will be ATOL protected. Every ticket which we issue will be ATOL protection. In the unlikely event of our insolvency, the CAA will ensure you are not stranded abroad, and will arrange to refund you any money you have paid to us for an advance booking.

Airline Failure Protection

Tickets issued within 24 hours: If you book a flight and pay in full at the time of booking, we will issue your flight tickets immediately. This will provide you with the security of knowing you have a valid ticket for travel. This means your airline ticket does not need to be ATOL protected by us. An option for Airline Failure Protection is offered on all flight bookings so that in the event the Airline on which you are due to travel ceases to trade, we are able to arrange alternative flights (if available), or issue you with a refund, as appropriate.

Flights booked by telephone

If you book a flight through our call centre at 0208 150 6523, you will be advised at the time of booking what financial protection applies as this may vary depending upon the type of fare you book. It may advise by asking the person who is making booking.